Refund policy

Digital product refunds

Last updated: September 3, 2026.

Because digital products can be accessed immediately, completed digital purchases are generally final once delivery or access has been provided, except where applicable law requires otherwise.

We will review requests involving:

• a verified duplicate purchase or duplicate charge;
• a file that is materially corrupted or unusable and cannot be replaced or repaired; or
• a paid order that Morrow Mama is unable to deliver after reasonable troubleshooting.

Submit a request through Customer Support with the order number and a description of the issue. Do not send card numbers, passwords, or other sensitive information. A request does not guarantee a refund. Nothing in this policy limits non-waivable consumer rights.